Privacy Policy With this Privacy Policy (hereinafter referred as “Policy”) we wish to inform you as to what personal information could be collected by "Ortam Global LP" (hereinafter referred as “the Company”, “we”, “us”, “our”) from users who visit our Website https://astrofate.me (hereinafter referred as “this Website” or “our Website”), how such information is used by us, who else might have access to this information, your choices regarding the gathering, usage, and distribution of such information, your ability to edit, update, correct, or delete such information and the security measure taken to protect your privacy.
We do our best to ensure that our treatment of your personal information meets the standards of EU General Data Protection Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016.
If you do not agree to all the terms and conditions of this Policy, please do not cease any usage of our Website immediately.
Collection of Information On various occasions you may be asked for following types of personal data:
your name; e-mail address; billing address. We are hoping that you'll willingly provide us with this information. However, if you are unwilling to disclose your personal data to us, please, do not submit it. This will mean that we will be unable to provide a service to you. By providing your personal data to our Website you agree and give your consent to collecting, processing, using, storing and disclosing your personal data by our company.
We may also collect non-personally identifiable information from you when you visit the Website (e.g. IP address, browser type, domain name, the date and time of visits, the pages viewed, time spent at our Website etc.). This information is collected and analyzed through a third-party service in order to imrove our content and maintain the Website. You can find more information in Cookies section of this Policy.
We reserve the right to expand the list of personal data that we ask from users by amending this Policy.
Use of Information Information that you give to us is used for several purposes:
fulfill your application/order on our Website; explore your needs and preferences and meeting them; creation of new and improvement of existing services and products; monitoring and analyzing trends, statistics, usage and activities in connection with our Website; marketing purposes (add you to our email subscription list, send you promotional materials, email offers, direct marketing, online advertising, etc); legal and regulatory requirements. Non-personally identifiable information may be used to analyze trends and statistics, enhance the Websites operation, and serve content and advertisements.
Processing We will process your personal data legally and fairly and not use it outside the purposes of which we have informed you. So far as we are able we shall ensure that all of your personal data is accurate and up to date. Personal data processing will be carried out the following life cycle (collection, systematization, accumulation, storage, update (update, modify, exploit, distribute), including transfer), depersonalization, blocking, destruction of personal data.
Storage of personal data We store the users' data in accordance with applicable laws of the jurisdiction of the data subject, at secure locations in EU. We take reasonable steps to ensure that the personal information we collect about you remains accurate, timely, and secure.
It is unfortunate, but no data transmission over the Internet can be proven to be 100% secure and while we strive to protect your personal information, we cannot guarantee or warrant its complete security. We shall not be responsible for losses that you or any person may suffer as a result of a security breach in respect to your use of the Website or any information you've given to the Website. Also, we do not assume any responsibility for the data you submit to or receive from us through the Internet or for any unauthorized access or use of that information and we cannot and do not guarantee that information communicated by you to us or sent to you by us will be received or that it will not be altered before or after its transmission to us.
You agree to not hold us and our respective past, present and future employees, officers, directors, contractors, consultants, advisers, equity holders, suppliers, vendors, service providers, parent companies, subsidiaries, affiliates, agents, representatives, predecessors, successors and assigns (collectively, the “our Parties”) accountable for any loss or damage of any sort incurred as a result of any misappropriation, interception, modification, deletion, destruction or use of information provided through our Website.
Your personal data will be stored by us for 2 years.
Transfer of personal data We will only share your personal data with the sellers who distribute the products that you ordered while using our Website. The seller can share your information with the third parties and individuals who related to execution of the order (i.e. call-center).
Disclosure of personal data We may disclose information that we collect about you should we have reason to believe that:
it is necessary to identify, contact, or bring legal action against persons or entities who may be causing harm to you, us, or others; it is necessary because of official inquiry of governmental authorities; it is necessary securing compliance with laws provision or with requirements of judicial proceedings concerning us; we may also disclose information when we believe the law requires it. Access or corrections to your information You have the right to correct, update or change your personal data that you've provided to us by sending us all the necessary corrections via e-mail.
You also haven the right to request the complete removal of your personal data from our database. We will do so after receiving an e-mail request to terminate the gathering and processing of your personal data. For such requests, you can use our contact information, that is listed below. We will use commercially reasonable efforts to accommodate all such requests.
It id also possible to opt out of receiving any promotional materials from us at any point of time. After you opt out of such communication, we may still use your e-mail for non-promotional correspondence, including technical notices, support information or administrative notifications as well as information about changes to this Policy and other terms.
User also has other rights, which are provided by Colombian data protection law, including but not limited to: ability to request access and receive free access to the personal data; to be aware of the amendments made to the terms of this Policy in an efficient manner before said amendments come into power or, otherwise, of the new information processing policy; to have easy access to the text of this Policy and its amendments and etc.
If there are any requests, complaints or claims to us in relation to processing of your personal data by us, please, send it to our contact e-mail from the e-mail, which was provided to our Website. You e-mail must contain:
your name and other personal data, which was provided by you to our Website to help us to identify you; description of the facts that give rise to the request, claim or complaint and the purpose sought (update, correction or deletion, or fulfillment of duties). All requests from you are processed within 14 days. Before answering the claim, will shall verify your identity and find your personal data in our database. If the claim or information provided is incomplete, we will request additional information for your identification, which shall be provided by you within 5 days of receipt of the claim to remedy the failures. If you fail to submit the required documentation or information within 5 days of the date of the initial claim, you shall be deemed to have waived the initial claim. Once your request has been received with complete information, the 14 days’ term will start again. When it is deemed impossible to answer your request within such term, we will inform you about the reasons for the delay and of the date when your request will be dealt with, which in no case may exceed 30 days following the expiration of the first term.
Cookies A cookie is a small piece of data sent from a Website and stored on your computer in the data of the web browser that you are using to visit our Website. Cookies allow web applications to identify you and respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Our Website use cookies to distinguish you from other users of our Website. This helps us to provide you with a pleasant and convenient experience during Website usage, to track your online browsing habits on the Internet for the purpose of target advertising, which may be interesting to you and allows us to improve our Website.
Cookies might contain information about your IP address, your geo, browser type, domain name, the date and time of visits, the pages viewed, time spent at our Website, etc.
Most web browsers are set to accept cookies as a default. You may wish to opt out by turning off cookies (please refer to the help menu on your browser).
Third-Party Links The Website may contain links to web sites operated and maintained by third parties over which we have no control. Any information you provide to third party websites will be governed under the terms of respective websites' privacy policy and we encourage you to investigate and ask questions before disclosing any information to the operators of third party websites. We bear no responsibility or liability whatsoever for the content, actions, or policies of third party websites. The inclusion of third party websites on our Website in no way constitutes an endorsement of such websites content, actions, or policies. Please, thoroughly check third-parties policies before you submit any personal data to these websites.
Modifications to Policy This Policy may be amended from time to time. We reserves the right to change this Privacy Policy at any time. Any changes to this Policy will be effective immediately upon posting the latest version on our Website. We will inform you by e-mail about changes, which may be related to purposes of personal data processing, storage terms, personal data receipts and any other essential changes to this Policy. We are obliged to inform you in a timely manner, so that if you disagree with the changes in our Policy, you would be able to cease the use of the Website and withdraw your consent to the processing of personal data by us. By using the Website after the changes to this Policy come into effect, you agree to all such changes.
Questions or comments or how to contact us If you have any questions about this Policy, please contact us at [email protected].
This Privacy Policy is effective as of 06.07.2021.